On this page, you can see a list of records in the shoprma table. You can search, sort, view, edit, mark processed and track orders.

Searching
There are two search methods on this page - Simple and Advanced. To switch between the two, simply click the "Switch To" link at the top right of the screen.

Simple Searching: To perform a simple search, you simply choose from the two dropdowns whether you want to show Processed, Unprocessed or All orders and then click the Display button.

You can also choose how many orders you wish to display on the page at one time by choosing a value from the Results Per Page dropdown at the top right of the screen.

Advanced Searching: There are several key elements to the Advanced Search. First of all, you can select fields to search, in much the same way as the simple search, but you can specify how several of these searches link together by using the AND, OR and NOT buttons below each criteria section.

The Query box allows you to type in your own SQL query to select data from the table.

Once you have entered in your search terms, click the Display button to see your results.

Sorting
To sort the data on the screen, simply click the column heading of the field you wish to sort by. If you want to reverse the sort order, click on the heading a second time.

Editing RMA
To edit an RMA, click the Edit icon to the right of the rma row and you will be taken to the edit rma record.

Viewing Orders
To view an order, click the View icon to the right of the rma row and you will be taken to the view rma page.

Tracking Orders
To add a tracking message, or view existing tracking messages, to an order, click the Track icon to the right of the orders row and you will be taken to the Order Tracking page for that order.

Mark Processed
If you have processed an rma, click on the Processed checkbox to the right of the order record and then click the Mark Processed button at the bottom of the screen.